What can I do if my ILL request is not filled?
Answer
If your ILL request was not filled because we could not find a library willing to lend the item, you can resubmit the request, or Ask A Librarian to help you find substitute sources. We typically ask five libraries to lend us your item before rejecting your request, and we can continue to send requests to other libraries if you need a particular item.
If your request was not filled due to copyright limits, you can wait one year and request the article again, or Ask A Librarian to help you find substitute sources.
If your request was not filled because you ordered a textbook currently used in a Wilkes course, you can purchase a copy of the textbook at the campus bookstore.